Choose your preferred method:
1. **24/7 Call Center**: 8584989595 (city toll-free)
2. **WhatsApp Support**: +91-8584989595 (Live chat + file sharing)
3. **Email**: support@yourbrand.com (Response within 2 hours)
4. **Live Chat**: Available on our website/app
We have 3 convenient city locations:
- Central city: Open 8AM-10PM daily
- city East: Pickup/drop facility available
- city Tech Park: Enterprise services only
Use our app's Live Tracking to find nearest center
Yes! Book through:
1. **Website**: Real-time technician availability
2. **Mobile App**: GPS-enabled doorstep service booking
3. **IVR System**: Call 8584989595, press 3
Receive SMS/email confirmation with tracking ID
Our city response guarantees:
- Phone/chat: Immediate connection
- Email: 2-hour response
- Service dispatch: 90 minutes for emergencies
- Social media: 30-minute response (8AM-midnight)
For city residents:
✅ Free on-site diagnostics
✅ Doorstep repairs for devices under 15kg
✅ Home visits for appliances
✅ Corporate campus visits (Minimum 5 devices)
Book via app for GPS-tracked technician arrival
Escalation matrix:
1. Level 1: Support Team (resolution in 6hrs)
2. Level 2: City Manager (escalate@yourbrand.com)
3. Level 3: CEO Office (ceo-escalations@yourbrand.com)
All complaints resolved within 24 hours
24/7 emergency support for:
- Data recovery emergencies
- Appliance gas leaks
- Medical device repairs
- Business-critical equipment
Call 1800-EMERGENCY (363744) with code RED
Track multiple ways:
1. SMS updates at every stage
2. Web portal with repair camera access
3. WhatsApp live tracking
4. Mobile app push notifications
Includes technician photo/ETA updates
Our city team speaks:
- English
- हिंदी
- मराठी
- বাংলা
- Custom language requests (24hr notice)
ASL support available every Wednesday
For city businesses:
🤝 Corporate tie-ups: partner@yourbrand.com
🤝 Franchise opportunities: franchise@yourbrand.com
🤝 Technician hiring: careers@yourbrand.com
Walk-in to our city HQ for partnership meetings
